Accessibility

Visitors with disabilities

We welcome all Electric Lovers to our Colorful Playground! While the festival area around Salzburgring is not entirely accessibility, we are committed to providing a delightful experience for all visitors, including those with disabilities. Here, you will find all the information you need for an unforgettable visit to the Grounds of Love.

We value your feedback and suggestions for improvements to ensure your experience at the Electric Love Festival is exceptional. For any questions or comments, please reach out to us at info@electriclove.at.
Ticket Order 2025

The Electric Love Festival welcomes all Electric Lovers to our Colorful Playground!

We kindly ask visitors with disabilities to purchase tickets for Electric Love Festival independently through our official ticket shop. Please note that our various VIP categories are not accessible.

If you require a companion due to limited mobility, we offer a complimentary ticket of the same category as yours and a parking ticket for your companion, provided you have a disability degree of 50% or more. Please fill out this form to request tickets for your accompanying person. You will get all information regarding accessibility via e-mail!

Please note that we can only provide tickets for your companion from categories that are not sold out. Please don’t forget to upload your disability ID.

Accessability to the festival grounds

Barrier-free access to the festival grounds, is only possible through our CUPRA Platin VIP Lodge Parking. In this case, the festival grounds can be accessed with a combination of a Festival Pass and CUPRA Platin VIP Lodge Parking.

Barrier-free access to the stage area

If you require barrier-free access to the festival grounds, you will receive an email shortly before the festival begins on where to pick up your ELF wristband. Entrance will be managed by our service center staff, who will also be there to assist you with any questions or issues.

Glass Front Wheelchair Platform

At the Electric Love Mainstage, a wheelchair platform with a glass front will be set up. Here, you can be right in the party without any visual obstruction. To ensure controlled access, please always have your disability ID with you on site to present to our security personnel if needed. The exact location of the wheelchair platform will be indicated on our festival map, which will be published before the event.

Payment at Electric Love Festival

At the entire Electric Love Festival, you can pay cashless with your ELF wristband, which you will receive upon entering the festival grounds. You can load money onto your wristband in advance using Pre Top-Up, or on-site at our Top-Up stations.

For easier handling, people with limited mobility can obtain an RFID card in addition to the wristband at the Service Center Infield. This card replaces the chip in the ELF wristband, making Top-Up and payments more convenient.

Sanitary facilities

Throughout the entire festival grounds, dedicated toilets are available at all sanitation stations, some of which can also be locked with a Eurokey. The exact locations will be indicated on our festival map, which will be published shortly before the event.

Hearing protection

Der Lärmpegel beim Electric Love Festival überschreitet 93 dB und kann daher Ihr Gehör gefährden. Sie können kostenlosen Gehörschutz von unserem Service-Center-Personal erhalten.

Medication & Medical Assistance

If you are dependent on medication, we kindly ask you to carry it in its original packaging with a doctor’s note or a valid medical prescription. Please bring only the amount necessary for the duration of your stay at the Electric Love Festival.

In case of emergency at the Electric Love Festival, you will receive medical assistance promptly from our partner, the Red Cross. Exact locations can be found on our festival map, and our staff at the service center will also provide assistance.

Questions or Problems on Site

If you have any questions or problems at Electric Love Festival, our service center staff will be happy to help.

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