Important information – ELF24

Thanks to everyone!


Hey Lovers,

We wished for a wonderful last day of Electric Love 2024 with the best weather too! However, due to the weather forecasts, it was unavoidable to wait for the announced storm to pass. Safety always has to come first in these moments. We did everything we could to make Saturday as enjoyable as possible afterward.

It’s definitely annoying to sit in the car and wait when the sun is shining. Even if your weather app showed sunshine, we were well advised by meteorologists and local authorities, and the forecast was made considering all local and individual factors. Fortunately, the storm and accompanying thunderstorm only brushed past us in the end, even though there were wind gusts of almost 100 km/h on the site.

The way you partied on Saturday and into the early hours of Sunday was incredible and will go down in the history books of Electric Love – thank you for that! You can’t imagine how much that sight meant to us.

To thank you for your patience and endurance, everyone with a valid ticket for Saturday, July 6th, will receive a 25% discount code on a personal ticket in the Limited Loyalty Pre-Sale.

Thank you for your loyalty, energy, and passion. We love you all!

Your Electric Love Festival Crew

 


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Why was entry last Saturday delayed? Due to the weather forecast, it was necessary to wait for the predicted storm to pass. Safety always comes first.

Why did my weather app show sunshine, but the entry was delayed? During the festival, we have a meteorologist on-site who continuously analyzes, assesses, and forecasts the weather at Salzburgring. Her assessments are the most accurate predictions available for this period and specifically for Salzburgring. Especially in the foothills of the Alps, in the Salzburg Flachgau region, it is crucial to consider the weather as locally as possible. The predicted storm only touched us, but wind speeds of up to almost 100 km/h were measured on site.

What happened to the early slots and local artists? We were able to start the program at 9:00 PM and continue as planned afterward. We are very sorry that especially local artists, who had prepared and looked forward to their gig for weeks, did not get the chance to perform. Show your support and follow them on Instagram!

Is there a benefit for those who had to wait? To thank you for your patience and endurance, everyone with a valid ticket for Saturday, July 6th, will receive a 25% discount code on a personal ticket in the Limited Loyalty Pre-Sale. Please note that the Limited Loyalty Pre-Sale is limited to 5,000 tickets, and the discount code is valid while supplies last.

When and how will I receive the discount code? Everyone who had a valid personal ticket (day tickets or festival passes) for Saturday, July 6th, will receive the discount code via email to the address provided during personalization. The Limited Loyalty Pre-Sale, for which the discount code is valid, begins on July 11, 2024, at 6:00 PM on our website. Note that the discount code is valid only once – if you abandon your cart after entering the code, it may take up to 20 minutes for your code to work again.

How can I redeem the discount code? You can redeem the discount code during your order in the Limited Loyalty Pre-Sale. Enter the code in the discount code field in our shop’s cart. The discount applies to one personal ticket of your choice for all personal ticket categories available in the Limited Loyalty Pre-Sale.

What if I didn’t receive my discount code? If you did not receive your discount code, please check your spam folder. If you still can’t find it and are sure you are entitled to the code, please contact our customer service at info@electriclove.at.

How can I stay informed about future updates? Follow us on our social media channels, download our ELF app, and subscribe to our newsletter to always receive the latest information.

Who can I contact with further questions? For further questions, our customer service is happy to help. Contact us at info@electriclove.at.

The 25% discount code is provided without prejudice to our legal position and without recognition of any legal obligation. The Limited Loyalty Presale is limited to 5,000 tickets, the discount code is valid while stocks last.

 


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